Notice Board

Policies

Sr. No Policies Date of Updation Version
1. Customer Compensation Policy 28 Jul 2023
2. Comprehensive Deposit Policy 02 Feb 2024
3. Customer Grievance Policy 28 Jul 2023
4. Code of Bank's Committment to Customers 28 Jul 2023
5. Customer Service Policy 28 Jul 2023
6. Revised KYC Policy w.e.f 2nd May 2023 02 May 2023
7. Privacy Policy for Mitra application 01 Aug 2023
8. Policy on Customer Suitability and Appropriateness 28 Jul 2023
9. attached Policy on Appointment of Statutory Auditors 10 Feb 2022
10. KYC/AML/CFT Policy 27 Jul 2022
11. Cheque Collection Policy 20 Nov 2023
12. Citizen's Charter 20 Mar 2024

Notices

Sr. No Notices Date of Updation Version
1. UPI Bonanza-T&C Offer Nov'24 (13th to 30th Nov 24) 13 Nov 2024
2. Fino Reward Points Terms & Condition - Nov'24 07 Nov 2024
3. UPI Bonanza-T&C Offer Nov'24 (1st to 12 Nov 24) 07 Nov 2024
4. FinoPay Savings Account OTT play TnC Nov24 07 Nov 2024
5. UPI cashback upto Rs.200 (for Employee) - Nov'24 07 Nov 2024
6. UPI Bonanza-T&C Offer Oct'24 22 Oct 2024
7. Fino Reward Points Terms & Condition - April'23 01 Oct 2024
8. UPI cashback upto Rs.200 (for Employee) - Oct'24 01 Oct 2024
9. Mobile Recharge Rs 50 Cashback Oct'24 01 Oct 2024
10. FinoPay Savings Account OTT play TnC Oct24 01 Oct 2024
11. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Oct'24 01 Oct 2024
12. UPI using FinoPay App - 1% cashback (offer period 25th to 30th Sep'24) 25 Sep 2024
13. Fino Reward Points Terms & Condition - Sep'24 05 Sep 2024
14. Digital-Women’s account VKYC upto 200 cashback offer TnC - Sep'24 05 Sep 2024
15. FinoPay Savings Account OTT play TnC Sep'24 05 Sep 2024
16. UPI cashback upto Rs.200 (for Employee) - Sept'24 05 Sep 2024
17. FinoPay Savings Account OTT play TnC Aug24 01 Aug 2024
18. ₹50 Cashback on payment through UPI using FinoPay App - Aug'24 01 Aug 2024
19. Fino Reward Points Terms & Condition - Aug24 01 Aug 2024
20. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Aug'24 01 Aug 2024
21. ₹50 Cashback on payment through UPI using FinoPay App 22 Jul 2024
22. Fino Reward Points Terms & Condition - July'24 01 Jul 2024
23. FinoPay Savings Account OTT play offer TnC July'24 01 Jul 2024
24. FinoPay Savings Account Video KYC Rs.200 Cashback offer - July24 01 Jul 2024
25. FinoPay Savings Account OTT play TnC June'24 01 Jun 2024
26. FinoPay Savings Account Video KYC Rs.200 Cashback offer - June'24 01 Jun 2024
27. Fino Reward Points Terms & Condition - June'24 01 Jun 2024
28. FinoPay Savings Account OTT play offer TnC May'24 01 May 2024
29. Fino Reward Points Terms & Condition - May'24 01 May 2024
30. FinoPay Savings Account Video KYC Rs.200 Cashback offer - May'24 01 May 2024
31. Revised Subscription Charges effective from 1st Jun 2024 30 Apr 2024
32. T&Cs For OTTplay offer on Account Opening Of FinoPay Savings Account - April 24 01 Apr 2024
33. FinoPay Savings Account Video KYC Rs.200 Cashback offer - April'24 01 Apr 2024
34. Fino Reward Points Terms & Condition - April'23 01 Apr 2024
35. Savings Account-Schedule of Charges w.e.f. 1st April 2024 01 Apr 2024
36. Current Account - schedule charges w.e.f. 1st April 2024 01 Apr 2024
37. Revised Bank Charges effective from 1st May 2024 27 Mar 2024
38. FinoPay Savings Account OTT play TnC Mar'24 01 Mar 2024
39. UPI transaction OTT Fancode offer using FinoPay App - March'24 01 Mar 2024
40. FinoPay Digital Savings Account Book My Show offer TnC March'24 01 Mar 2024
41. FinoPay Digital Savings Account Book My Show offer TnC Feb'24 01 Feb 2024
42. FinoPay Savings Account OTT play TnC Feb'24 01 Feb 2024
43. Fino Payments Bank UPI Cashback TnC Feb'24 01 Feb 2024
44. Debit Card Issuance and Conduct Policy 05 Jan 2024
45. Payment through UPI using FinoPay App Rs.50 CashBack - Jan'23 01 Jan 2024
46. FinoPay Digital Savings Account Book My Show offer TnC for Video KYC completion - Jan'24 01 Jan 2024
47. UPI transaction OTT Fancode offer using FinoPay App - Jan'24 01 Jan 2024
48. FinoPay Savings Account OTT play TnC Jan'24 01 Jan 2024
49. FinoPay Digital Savings Account Book My Show offer TnC Dec'23 26 Dec 2023
50. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 22nd Dec 2023 22 Dec 2023
51.
52. Fino Payments Bank – Regional Offices List 08 Oct 2021
53. Daily limits for Savings Account Products - Debit Limit, Cash Withdrawal & Fund Transfer Limits 29 Oct 2021
54. Daily limits for Current Account Products - Debit Limit Cash Withdrawal Fund Transfer Limits 29 Oct 2021
55. Fino Payments Bank Holiday List – Statewise 20 Oct 2021
56. Prerequisites of CASA Account Closure of Deceased Customer 03 Mar 2020


57. Cyber Security Awareness Tips for Customers 26 Feb 2022
58. MGT-7 F.Y 2020-21 15 Sep 2021
59. CASA Customer who opens his account with Form 60 needs to be renew it every Financial Year 01 Sep 2021
60. Shubh Savings Account Annual Subscription Charges Revised to INR 449 wef 1st August 2021 01 Jul 2021
61. Customer Suitability and Appropriateness 11 Jun 2021
62. Effective 01st May 2021 the EOD Balance Limit for CASA Accounts will be INR 2,00,000 30 Apr 2021
63. Fino Payments Bank – IFSC Codes 19 Jun 2021
64. Account Closure Charges 14 Jan 2021
65. Advisory to Customers 07 Jan 2021
66. CASA Account Opening Form 25 Sep 2020
67. Fino Payments Bank Sweep Account - Change in Interest Rate 20 Dec 2021
68. IRDA Commission Rates 22 Aug 2024
69. New Customer Call Centre Number 31 Jul 2020
70. DICGC from website 26 Apr 2019
71. Fino Payments Bank Branches and CSP points information 14 Jun 2024
72. Revision in (a) Cash Withdrawal Daily Limit @ Merchant point & (b) UPI Limits 31 Dec 2021
73. Dengue & Malaria Insurance is now available on BPay 07 Feb 2020
74. Regarding NEFT Closure Timings 27 Jan 2019
75. Companies Act compliance 18 Nov 2019
76. Annual Disclosure of Complaints 11 Jun 2021
77. Compliance of Companies Act, 2013 18 Nov 2019
78. Aadhar card linking 15 Jun 2017
79. Availability of Nomination 15 Jun 2017
80. Do Not Pay Money to receive Large Funds from Abroad RBI Advisory 15 Jun 2017
81. Cheque Collection Policy 12 Dec 2020
82. Security Alert 23 Jun 2020
83. New Merchant Helpdesk Number 31 Jul 2020
84. TDS on Cash Withdrawals 01 Apr 2022
85. Rate of Interest on Savings Bank Account 22 Dec 2021
86. First Time Green PIN/Debit Card PIN generation for Fino Debit Card is disabled on Bpay 13 Apr 2020
87. Unavailability of specified services due to Annual Closing 30 Mar 2022
88. Janata Curfew 20 Mar 2020
89. Now, Customers can renew their Insurance Policies just by sending an SMS 02 Mar 2020
90. ICICI Lombard Personal Accidental Insurance available as standalone product 02 Mar 2020
91. Third Party entities terminated by the Bank: Nil 28 Oct 2021
92. Outsourced Vendors terminated by the Bank: Nil 28 Oct 2021
93. Precautions against Fraudulent Transactions 30 Mar 2022
94. Issuance of New Debit Card 04 Jul 2022
95. Revised Rupay Platinum Debit Card Charges for Pratham and Saral Savings Account 31 Jul 2022
96. Core Banking System Upgrade of Partner Bank – Sweep A/C facility won’t be accessible 08 Aug 2022
97. Fraud and Cybercrime-Modus Operandi 15 Sep 2022
98. Raju and 40 thieves 15 Sep 2022
99. Notice of candidature proposing Prakash Iyer 16 Jul 2022
100. Notice of candidature proposing Rakesh Bhartia 27 Jul 2022
101. Notice of candidature proposing Rishi Gupta 27 Jul 2022
102. Introduction of Trxn Processing Fee above Free Limit w.e.f 1st Nov 2022 29 Sep 2022
103. Balance Build up Campaign T & C December 22 01 Dec 2022
104. E-NACH Mandate now accepted by Fino Payments Bank 02 Jan 2023
105. Revised Rate Of Interest on Saving Account W.e.f 7th Jan’23” 05 Jan 2023
106. Balance build-up campaign for February'23 02 Feb 2023
107. Revised Platinum Debit Card Charges_Saral Salary Account 16 Jan 2023
108. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 1st March, 2023 01 Mar 2023
109. Balance Build Up Campaign T&C -Mar'23 10 Mar 2023
110. Complimentary BrainGym Jr Subscription T & C 14 Mar 2023
111. Revised Rate of Interest w.e.f. 7th Jan’23 15 Mar 2023
112. TnCs - Campaign for Minor - Major BSA customers 01 Apr 2023
113. FinoPay Savings Account BookMyShow Offer May'23 01 May 2023
114. KYC/AML/CFT Policy 27 Jul 2022
115. Revised KYC Policy w.e.f 2nd May 2023 02 May 2023
116. FinoPay Savings Account OTTPlay Offer June'23 08 Jun 2023
117. TnC of OTTplay offer for new CASA Account June'23 01 Jun 2023
118. TnC Merchant Onboarding OTTs offer June'23 01 Jun 2023
119. FinoPay Savings Account OTTplay Offer July'23 01 Jul 2023
120. TnC Book My Show VKYC Campaign - July'23 01 Jul 2023
121. Fino Shubh Savings Account OTTplay Terms and Condition-july'23 01 Jul 2023
122. TnC-Fino Payments Bank UPI Cashback 01 Jul 2023
123. T&C - Fino Payments Bank OTT Play August'23 01 Aug 2023
124. T&C - Fino Payments Bank UPI Cashback 01 Aug 2023
125. TnC for Book my show August'23 01 Aug 2023
126. FinoPay Digital Savings Account Book My Show offer TnC Sep'23 01 Sep 2023
127. Fino Payments Bank UPI Cashback TnC Sep'23 01 Sep 2023
128. T&C - Fino Payments Bank OTT Play Sep''23 01 Sep 2023
129. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 13th November 2023 13 Nov 2023
130. T&C update for Rupay offers - Swiggy, Amazon & Myntra 01 Sep 2023

131. Fino Payments Bank Bill Payment and Mobile Recharge TnC Sept'23 01 Sep 2023
132. FinoPay Digital Savings Account Book My Show offer TnC Oct'23 01 Oct 2023
133. T&C – FinoPay Savings Account OTT Play Scheme Oct''23 01 Oct 2023
134. TC - Fino Payments Bank UPI Cashback Oct'23 01 Oct 2023
135. T&C - Fino Payments Bank Merchant + Customer Cashback November'23 01 Nov 2023
136. T&C - Fino Payments Bank OTT play November'23 01 Nov 2023
137. T&C - Fino Payments Bank UPI Cashback_Nov'23 01 Nov 2023
138. TnC for Book my show November'23 01 Nov 2023
139. UPI LITE Terms and Conditions for the month of NOV'23 23 Nov 2023
140. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 1st September 2023 01 Sep 2023
141. Balance Build Up Campaign TnCs - Dec 23 01 Dec 2023
142. Fino Payments Bank OTT play TnC Dec'23 01 Dec 2023
143. Fino Payments Bank Bill Payment and Mobile Recharge TnC_Dec'23 01 Dec 2023
144. TFino Payments Bank Merchant + Customer Cashback TnC - Dec-23 01 Dec 2023
145. Fino Payments Bank UPI Cashback_Tnc_Dec'23 01 Dec 2023
146. FinoPay Digital Savings Account Book My Show offer TnC Dec'23 01 Dec 2023
147. Fino Payments Bank OTT play TnC Nov'23 01 Nov 2023
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