Notice Board

Policies

Sr. No Policies Date of Updation Version
1. BSBDA Policy 09 Jan 2025
2. Deceased Claim Settlement Policy 05 Dec 2024
3. Customer Compensation Policy 09 Apr 2025
4. Comprehensive Deposit Policy 27 Mar 2025

5. Customer Grievance Policy 22 Oct 2024
6. Code of Bank's Committment to Customers 22 Oct 2024
7. Customer Service Policy 22 Oct 2024
8. Revised KYC Policy w.e.f 2nd May 2023 02 May 2023
9. Privacy Policy for Mitra application 01 Aug 2023
10. Policy on Customer Suitability and Appropriateness 22 Oct 2024
11. attached Policy on Appointment of Statutory Auditors 10 Feb 2022
12. KYC/AML/CFT Policy 27 Jul 2022
13. Cheque Collection Policy 11 Apr 2025
14. Citizen's Charter 20 Mar 2024

Notices

Sr. No Notices Date of Updation Version
1. FinoPay Savings Account OTT play TnC May'25 15 May 2025
2. Digital Savings Renewal_ T&C May'25 15 May 2025
3. Women's account offers Terms and Conditions - May'25 15 May 2025
4. UPI Lite Offer Terms & Condition for May'25 (15th to 31st April 2025) 15 May 2025
5. FinoPay Savings Account Video KYC Rs.200 Cashback offer - May'25 15 May 2025
6. Fino Reward Points Terms & Condition - May'25 15 May 2025
7. Overall Debit Limit - daily, monthly & yearly 03 May 2025
8. Savings Account Revision Interest Rate W.e.f. 1st May 2025 30 Apr 2025
9. UPI Lite Offer Terms & Condition for April'25 (24th to 30th April 2025) 24 Apr 2025
10. FinoPay Savings Account OTT play TnC April'25 08 Apr 2025
11. Digital Savings Renewal_ T&C April'25 08 Apr 2025
12. UPI cashback upto Rs.200 (for Employee) - April'25 08 Apr 2025
13. Fino Reward Points Terms & Condition - April'25 08 Apr 2025
14. FinoPay Savings Account Video KYC Rs.200 Cashback offer - April25 08 Apr 2025
15. Women's account offers Terms and Conditions - April'25 08 Apr 2025
16. Revision of Key charges Fino Payments Bank Digital Accounts effective from 7th May 2025 07 Apr 2025
17. Revision in key Charges effective from 1st May 2025 31 Mar 2025
18. FinoPay Savings Account OTT play TnC March'25 04 Mar 2025
19. UPI cashback upto Rs.200 (for Employee) - Mar'25 04 Mar 2025
20. Fino Reward Points Terms & Condition - Mar'24 04 Mar 2025
21. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Mar25 04 Mar 2025
22. Women's account offers Terms and Conditions - March'25 04 Mar 2025
23. Digital Savings Renewal_ T&C Mar'25 04 Mar 2025
24. Women's account offers Terms and Conditions 17 Feb 2025
25. UPI Bonanza-T&C Offer Feb'25 (offer Period 7th to 28th Feb 25) 07 Feb 2025
26. FinoPay Savings Account OTT play TnC Feb'25 01 Feb 2025
27. FinoPay Digital Savings Account Book My Show offer TnC for Video KYC completion - Feb24 01 Feb 2025
28. Fino Reward Points Terms & Condition - Feb'24 01 Feb 2025
29. UPI cashback upto Rs.200 (for Employee) - Feb'25 01 Feb 2025
30. Shubh & Saral offer on New Account Opening - Period 15th Jan 2025 to 31st Mar’2025 28 Jan 2025
31. UPI Lite Offer Terms & Condition for Jan'25 (Period 28th Jan to 31st Jan 2025) 28 Jan 2025
32. UPI Lite Offer Terms & Condition for Jan'25 (offer period : 21st to 31st Jan) 21 Jan 2025
33. Terms and Conditions for Mobile Recharge Voucher Campaign 10 Jan 2025
34. FinoPay Savings Account OTT play TnC Jan'25 03 Jan 2025
35. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Jan'25 03 Jan 2025
36. Rs.100 Mobile Recharge offer for customer do UPI using FinoPay App TnC - Jan'25 (4th Jan to 15th Jan) 03 Jan 2025
37. UPI cashback upto Rs.200 (for Employee) - Jan'25 03 Jan 2025
38. UPI Lite Offer Terms & Condition for Dec'24 12 Dec 2024
39. UPI Bonanza-T&C Offer Dec'24 (12 to 31 Dec 24) 12 Dec 2024
40. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Dec'24 02 Dec 2024
41. UPI Bonanza-T&C Offer Dec'24 (3rd to 15 Dec 24) 02 Dec 2024
42. Fino Reward Points Terms & Condition - Dec'24 02 Dec 2024
43. UPI cashback upto Rs.200 (for Employee) - Dec'24 02 Dec 2024
44. FinoPay Savings Account OTT play TnC Dec'24 02 Dec 2024
45. UPI Lite Offer Terms & Condition for Nov'24 27 Nov 2024
46. Login Streaks Terms and Conditions - Nov'24 (26th Nov 2024 to 30th Nov 2024) 26 Nov 2024
47. UPI Bonanza-T&C Offer Nov'24 (13th to 30th Nov 24) 13 Nov 2024
48. Fino Reward Points Terms & Condition - Nov'24 07 Nov 2024
49. UPI Bonanza-T&C Offer Nov'24 (1st to 12 Nov 24) 07 Nov 2024
50. FinoPay Savings Account OTT play TnC Nov24 07 Nov 2024
51. UPI cashback upto Rs.200 (for Employee) - Nov'24 07 Nov 2024
52. UPI Bonanza-T&C Offer Oct'24 22 Oct 2024
53. Fino Reward Points Terms & Condition - April'23 01 Oct 2024
54. UPI cashback upto Rs.200 (for Employee) - Oct'24 01 Oct 2024
55. Mobile Recharge Rs 50 Cashback Oct'24 01 Oct 2024
56. FinoPay Savings Account OTT play TnC Oct24 01 Oct 2024
57. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Oct'24 01 Oct 2024
58. UPI using FinoPay App - 1% cashback (offer period 25th to 30th Sep'24) 25 Sep 2024
59. Fino Reward Points Terms & Condition - Sep'24 05 Sep 2024
60. Digital-Women’s account VKYC upto 200 cashback offer TnC - Sep'24 05 Sep 2024
61. FinoPay Savings Account OTT play TnC Sep'24 05 Sep 2024
62. UPI cashback upto Rs.200 (for Employee) - Sept'24 05 Sep 2024
63. FinoPay Savings Account OTT play TnC Aug24 01 Aug 2024
64. ₹50 Cashback on payment through UPI using FinoPay App - Aug'24 01 Aug 2024
65. Fino Reward Points Terms & Condition - Aug24 01 Aug 2024
66. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Aug'24 01 Aug 2024
67. ₹50 Cashback on payment through UPI using FinoPay App 22 Jul 2024
68. Fino Reward Points Terms & Condition - July'24 01 Jul 2024
69. FinoPay Savings Account OTT play offer TnC July'24 01 Jul 2024
70. FinoPay Savings Account Video KYC Rs.200 Cashback offer - July24 01 Jul 2024
71. FinoPay Savings Account OTT play TnC June'24 01 Jun 2024
72. FinoPay Savings Account Video KYC Rs.200 Cashback offer - June'24 01 Jun 2024
73. Fino Reward Points Terms & Condition - June'24 01 Jun 2024
74. FinoPay Savings Account OTT play offer TnC May'24 01 May 2024
75. Fino Reward Points Terms & Condition - May'24 01 May 2024
76. FinoPay Savings Account Video KYC Rs.200 Cashback offer - May'24 01 May 2024
77. Revised Subscription Charges effective from 1st Jun 2024 30 Apr 2024
78. T&Cs For OTTplay offer on Account Opening Of FinoPay Savings Account - April 24 01 Apr 2024
79. FinoPay Savings Account Video KYC Rs.200 Cashback offer - April'24 01 Apr 2024
80. Fino Reward Points Terms & Condition - April'23 01 Apr 2024
81. Savings Account-Schedule of Charges w.e.f. 1st April 2024 01 Apr 2024
82. Current Account - schedule charges w.e.f. 1st April 2024 01 Apr 2024
83. Revised Bank Charges effective from 1st May 2024 27 Mar 2024
84. FinoPay Savings Account OTT play TnC Mar'24 01 Mar 2024
85. UPI transaction OTT Fancode offer using FinoPay App - March'24 01 Mar 2024
86. FinoPay Digital Savings Account Book My Show offer TnC March'24 01 Mar 2024
87. FinoPay Digital Savings Account Book My Show offer TnC Feb'24 01 Feb 2024
88. FinoPay Savings Account OTT play TnC Feb'24 01 Feb 2024
89. Fino Payments Bank UPI Cashback TnC Feb'24 01 Feb 2024
90. Debit Card Issuance and Conduct Policy 05 Jan 2024
91. Payment through UPI using FinoPay App Rs.50 CashBack - Jan'23 01 Jan 2024
92. FinoPay Digital Savings Account Book My Show offer TnC for Video KYC completion - Jan'24 01 Jan 2024
93. UPI transaction OTT Fancode offer using FinoPay App - Jan'24 01 Jan 2024
94. FinoPay Savings Account OTT play TnC Jan'24 01 Jan 2024
95. FinoPay Digital Savings Account Book My Show offer TnC Dec'23 26 Dec 2023
96. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 22nd Dec 2023 22 Dec 2023
97.
98. Fino Payments Bank – Regional Offices List 08 Oct 2021
99. Daily limits for Savings Account Products - Debit Limit, Cash Withdrawal & Fund Transfer Limits 29 Oct 2021
100. Daily limits for Current Account Products - Debit Limit Cash Withdrawal Fund Transfer Limits 29 Oct 2021
101. Fino Payments Bank Holiday List – Statewise 20 Oct 2021
102. Prerequisites of CASA Account Closure of Deceased Customer 03 Mar 2020


103. Cyber Security Awareness Tips for Customers 26 Feb 2022
104. MGT-7 F.Y 2020-21 15 Sep 2021
105. CASA Customer who opens his account with Form 60 needs to be renew it every Financial Year 01 Sep 2021
106. Shubh Savings Account Annual Subscription Charges Revised to INR 449 wef 1st August 2021 01 Jul 2021
107. Customer Suitability and Appropriateness 11 Jun 2021
108. Effective 01st May 2021 the EOD Balance Limit for CASA Accounts will be INR 2,00,000 30 Apr 2021
109. Fino Payments Bank – IFSC Codes 19 Jun 2021
110. Account Closure Charges 14 Jan 2021
111. Advisory to Customers 07 Jan 2021
112. CASA Account Opening Form 25 Sep 2020
113. Fino Payments Bank Sweep Account - Change in Interest Rate 20 Dec 2021
114. IRDA Commission Rates 22 Aug 2024
115. New Customer Call Centre Number 31 Jul 2020
116. DICGC from website 26 Apr 2019
117. Fino Payments Bank Branches and CSP points information 07 May 2025
118. Revision in (a) Cash Withdrawal Daily Limit @ Merchant point & (b) UPI Limits 31 Dec 2021
119. Dengue & Malaria Insurance is now available on BPay 07 Feb 2020
120. Regarding NEFT Closure Timings 27 Jan 2019
121. Companies Act compliance 18 Nov 2019
122. Annual Disclosure of Complaints 11 Jun 2021
123. Compliance of Companies Act, 2013 18 Nov 2019
124. Aadhar card linking 15 Jun 2017
125. Availability of Nomination 15 Jun 2017
126. Do Not Pay Money to receive Large Funds from Abroad RBI Advisory 15 Jun 2017
127. Cheque Collection Policy 12 Dec 2020
128. Security Alert 23 Jun 2020
129. New Merchant Helpdesk Number 31 Jul 2020
130. TDS on Cash Withdrawals 01 Apr 2022
131. Rate of Interest on Savings Bank Account 22 Dec 2021
132. First Time Green PIN/Debit Card PIN generation for Fino Debit Card is disabled on Bpay 13 Apr 2020
133. Unavailability of specified services due to Annual Closing 30 Mar 2022
134. Janata Curfew 20 Mar 2020
135. Now, Customers can renew their Insurance Policies just by sending an SMS 02 Mar 2020
136. ICICI Lombard Personal Accidental Insurance available as standalone product 02 Mar 2020
137. Third Party entities terminated by the Bank: Nil 28 Oct 2021
138. Outsourced Vendors terminated by the Bank: Nil 28 Oct 2021
139. Precautions against Fraudulent Transactions 30 Mar 2022
140. Issuance of New Debit Card 04 Jul 2022
141. Revised Rupay Platinum Debit Card Charges for Pratham and Saral Savings Account 31 Jul 2022
142. Core Banking System Upgrade of Partner Bank – Sweep A/C facility won’t be accessible 08 Aug 2022
143. Fraud and Cybercrime-Modus Operandi 15 Sep 2022
144. Raju and 40 thieves 15 Sep 2022
145. Notice of candidature proposing Prakash Iyer 16 Jul 2022
146. Notice of candidature proposing Rakesh Bhartia 27 Jul 2022
147. Notice of candidature proposing Rishi Gupta 27 Jul 2022
148. Introduction of Trxn Processing Fee above Free Limit w.e.f 1st Nov 2022 29 Sep 2022
149. Balance Build up Campaign T & C December 22 01 Dec 2022
150. E-NACH Mandate now accepted by Fino Payments Bank 02 Jan 2023
151. Revised Rate Of Interest on Saving Account W.e.f 7th Jan’23” 05 Jan 2023
152. Balance build-up campaign for February'23 02 Feb 2023
153. Revised Platinum Debit Card Charges_Saral Salary Account 16 Jan 2023
154. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 1st March, 2023 01 Mar 2023
155. Balance Build Up Campaign T&C -Mar'23 10 Mar 2023
156. Complimentary BrainGym Jr Subscription T & C 14 Mar 2023
157. Revised Rate of Interest w.e.f. 7th Jan’23 15 Mar 2023
158. TnCs - Campaign for Minor - Major BSA customers 01 Apr 2023
159. FinoPay Savings Account BookMyShow Offer May'23 01 May 2023
160. KYC/AML/CFT Policy 27 Jul 2022
161. Revised KYC Policy w.e.f 2nd May 2023 02 May 2023
162. FinoPay Savings Account OTTPlay Offer June'23 08 Jun 2023
163. TnC of OTTplay offer for new CASA Account June'23 01 Jun 2023
164. TnC Merchant Onboarding OTTs offer June'23 01 Jun 2023
165. FinoPay Savings Account OTTplay Offer July'23 01 Jul 2023
166. TnC Book My Show VKYC Campaign - July'23 01 Jul 2023
167. Fino Shubh Savings Account OTTplay Terms and Condition-july'23 01 Jul 2023
168. TnC-Fino Payments Bank UPI Cashback 01 Jul 2023
169. T&C - Fino Payments Bank OTT Play August'23 01 Aug 2023
170. T&C - Fino Payments Bank UPI Cashback 01 Aug 2023
171. TnC for Book my show August'23 01 Aug 2023
172. FinoPay Digital Savings Account Book My Show offer TnC Sep'23 01 Sep 2023
173. Fino Payments Bank UPI Cashback TnC Sep'23 01 Sep 2023
174. T&C - Fino Payments Bank OTT Play Sep''23 01 Sep 2023
175. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 13th November 2023 13 Nov 2023
176. T&C update for Rupay offers - Swiggy, Amazon & Myntra 01 Sep 2023

177. Fino Payments Bank Bill Payment and Mobile Recharge TnC Sept'23 01 Sep 2023
178. FinoPay Digital Savings Account Book My Show offer TnC Oct'23 01 Oct 2023
179. T&C – FinoPay Savings Account OTT Play Scheme Oct''23 01 Oct 2023
180. TC - Fino Payments Bank UPI Cashback Oct'23 01 Oct 2023
181. T&C - Fino Payments Bank Merchant + Customer Cashback November'23 01 Nov 2023
182. T&C - Fino Payments Bank OTT play November'23 01 Nov 2023
183. T&C - Fino Payments Bank UPI Cashback_Nov'23 01 Nov 2023
184. TnC for Book my show November'23 01 Nov 2023
185. UPI LITE Terms and Conditions for the month of NOV'23 23 Nov 2023
186. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 1st September 2023 01 Sep 2023
187. Balance Build Up Campaign TnCs - Dec 23 01 Dec 2023
188. Fino Payments Bank OTT play TnC Dec'23 01 Dec 2023
189. Fino Payments Bank Bill Payment and Mobile Recharge TnC_Dec'23 01 Dec 2023
190. TFino Payments Bank Merchant + Customer Cashback TnC - Dec-23 01 Dec 2023
191. Fino Payments Bank UPI Cashback_Tnc_Dec'23 01 Dec 2023
192. FinoPay Digital Savings Account Book My Show offer TnC Dec'23 01 Dec 2023
193. Fino Payments Bank OTT play TnC Nov'23 01 Nov 2023
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