Notice Board

Policies

Sr. No Policies Date of Updation Version
1. Customer Compensation Policy 28 Jul 2023
2. Comprehensive Deposit Policy 02 Feb 2024
3. Customer Grievance Policy 28 Jul 2023
4. Code of Bank's Committment to Customers 28 Jul 2023
5. Customer Service Policy 28 Jul 2023
6. Revised KYC Policy w.e.f 2nd May 2023 02 May 2023
7. Privacy Policy for Mitra application 01 Aug 2023
8. Policy on Customer Suitability and Appropriateness 28 Jul 2023
9. attached Policy on Appointment of Statutory Auditors 10 Feb 2022
10. KYC/AML/CFT Policy 27 Jul 2022
11. Cheque Collection Policy 20 Nov 2023
12. Citizen's Charter 20 Mar 2024

Notices

Sr. No Notices Date of Updation Version
1. FinoPay Savings Account OTT play offer TnC May'24 01 May 2024
2. Fino Reward Points Terms & Condition - May'24 01 May 2024
3. FinoPay Savings Account Video KYC Rs.200 Cashback offer - May'24 01 May 2024
4. Revised Subscription Charges effective from 1st Jun 2024 30 Apr 2024
5. T&Cs For OTTplay offer on Account Opening Of FinoPay Savings Account - April 24 01 Apr 2024
6. FinoPay Savings Account Video KYC Rs.200 Cashback offer - April'24 01 Apr 2024
7. Fino Reward Points Terms & Condition - April'23 01 Apr 2024
8. Savings Account-Schedule of Charges w.e.f. 1st April 2024 01 Apr 2024
9. Current Account - schedule charges w.e.f. 1st April 2024 01 Apr 2024
10. Revised Bank Charges effective from 1st May 2024 27 Mar 2024
11. FinoPay Savings Account OTT play TnC Mar'24 01 Mar 2024
12. UPI transaction OTT Fancode offer using FinoPay App - March'24 01 Mar 2024
13. FinoPay Digital Savings Account Book My Show offer TnC March'24 01 Mar 2024
14. FinoPay Digital Savings Account Book My Show offer TnC Feb'24 01 Feb 2024
15. FinoPay Savings Account OTT play TnC Feb'24 01 Feb 2024
16. Fino Payments Bank UPI Cashback TnC Feb'24 01 Feb 2024
17. Payment through UPI using FinoPay App Rs.50 CashBack - Jan'23 01 Jan 2024
18. FinoPay Digital Savings Account Book My Show offer TnC for Video KYC completion - Jan'24 01 Jan 2024
19. UPI transaction OTT Fancode offer using FinoPay App - Jan'24 01 Jan 2024
20. FinoPay Savings Account OTT play TnC Jan'24 01 Jan 2024
21. FinoPay Digital Savings Account Book My Show offer TnC Dec'23 26 Dec 2023
22. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 22nd Dec 2023 22 Dec 2023
23. Debit Card Issuance and Conduct Policy 05 Jan 2023
24. Fino Payments Bank – Regional Offices List 08 Oct 2021
25. Daily limits for Savings Account Products - Debit Limit, Cash Withdrawal & Fund Transfer Limits 29 Oct 2021
26. Daily limits for Current Account Products - Debit Limit Cash Withdrawal Fund Transfer Limits 29 Oct 2021
27. Fino Payments Bank Holiday List – Statewise 20 Oct 2021
28. Prerequisites of CASA Account Closure of Deceased Customer 03 Mar 2020


29. Cyber Security Awareness Tips for Customers 26 Feb 2022
30. MGT-7 F.Y 2020-21 15 Sep 2021
31. CASA Customer who opens his account with Form 60 needs to be renew it every Financial Year 01 Sep 2021
32. Shubh Savings Account Annual Subscription Charges Revised to INR 449 wef 1st August 2021 01 Jul 2021
33. Customer Suitability and Appropriateness 11 Jun 2021
34. Effective 01st May 2021 the EOD Balance Limit for CASA Accounts will be INR 2,00,000 30 Apr 2021
35. Fino Payments Bank – IFSC Codes 19 Jun 2021
36. Account Closure Charges 14 Jan 2021
37. Advisory to Customers 07 Jan 2021
38. CASA Account Opening Form 25 Sep 2020
39. Fino Payments Bank Sweep Account - Change in Interest Rate 20 Dec 2021
40. IRDA Commission Rates 31 Aug 2023
41. New Customer Call Centre Number 31 Jul 2020
42. DICGC from website 26 Apr 2019
43. Fino Payments Bank Branches and CSP points information 29 Feb 2024
44. Revision in (a) Cash Withdrawal Daily Limit @ Merchant point & (b) UPI Limits 31 Dec 2021
45. Dengue & Malaria Insurance is now available on BPay 07 Feb 2020
46. Regarding NEFT Closure Timings 27 Jan 2019
47. Companies Act compliance 18 Nov 2019
48. Annual Disclosure of Complaints 11 Jun 2021
49. Compliance of Companies Act, 2013 18 Nov 2019
50. Aadhar card linking 15 Jun 2017
51. Availability of Nomination 15 Jun 2017
52. Do Not Pay Money to receive Large Funds from Abroad RBI Advisory 15 Jun 2017
53. Cheque Collection Policy 12 Dec 2020
54. Security Alert 23 Jun 2020
55. New Merchant Helpdesk Number 31 Jul 2020
56. TDS on Cash Withdrawals 01 Apr 2022
57. Rate of Interest on Savings Bank Account 22 Dec 2021
58. First Time Green PIN/Debit Card PIN generation for Fino Debit Card is disabled on Bpay 13 Apr 2020
59. Unavailability of specified services due to Annual Closing 30 Mar 2022
60. Janata Curfew 20 Mar 2020
61. Now, Customers can renew their Insurance Policies just by sending an SMS 02 Mar 2020
62. ICICI Lombard Personal Accidental Insurance available as standalone product 02 Mar 2020
63. Third Party entities terminated by the Bank: Nil 28 Oct 2021
64. Outsourced Vendors terminated by the Bank: Nil 28 Oct 2021
65. Precautions against Fraudulent Transactions 30 Mar 2022
66. Issuance of New Debit Card 04 Jul 2022
67. Revised Rupay Platinum Debit Card Charges for Pratham and Saral Savings Account 31 Jul 2022
68. Core Banking System Upgrade of Partner Bank – Sweep A/C facility won’t be accessible 08 Aug 2022
69. Fraud and Cybercrime-Modus Operandi 15 Sep 2022
70. Raju and 40 thieves 15 Sep 2022
71. Notice of candidature proposing Prakash Iyer 16 Jul 2022
72. Notice of candidature proposing Rakesh Bhartia 27 Jul 2022
73. Notice of candidature proposing Rishi Gupta 27 Jul 2022
74. Introduction of Trxn Processing Fee above Free Limit w.e.f 1st Nov 2022 29 Sep 2022
75. Balance Build up Campaign T & C December 22 01 Dec 2022
76. E-NACH Mandate now accepted by Fino Payments Bank 02 Jan 2023
77. Revised Rate Of Interest on Saving Account W.e.f 7th Jan’23” 05 Jan 2023
78. Balance build-up campaign for February'23 02 Feb 2023
79. Revised Platinum Debit Card Charges_Saral Salary Account 16 Jan 2023
80. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 1st March, 2023 01 Mar 2023
81. Balance Build Up Campaign T&C -Mar'23 10 Mar 2023
82. Complimentary BrainGym Jr Subscription T & C 14 Mar 2023
83. Revised Rate of Interest w.e.f. 7th Jan’23 15 Mar 2023
84. TnCs - Campaign for Minor - Major BSA customers 01 Apr 2023
85. FinoPay Savings Account BookMyShow Offer May'23 01 May 2023
86. KYC/AML/CFT Policy 27 Jul 2022
87. Revised KYC Policy w.e.f 2nd May 2023 02 May 2023
88. FinoPay Savings Account OTTPlay Offer June'23 08 Jun 2023
89. TnC of OTTplay offer for new CASA Account June'23 01 Jun 2023
90. TnC Merchant Onboarding OTTs offer June'23 01 Jun 2023
91. FinoPay Savings Account OTTplay Offer July'23 01 Jul 2023
92. TnC Book My Show VKYC Campaign - July'23 01 Jul 2023
93. Fino Shubh Savings Account OTTplay Terms and Condition-july'23 01 Jul 2023
94. TnC-Fino Payments Bank UPI Cashback 01 Jul 2023
95. T&C - Fino Payments Bank OTT Play August'23 01 Aug 2023
96. T&C - Fino Payments Bank UPI Cashback 01 Aug 2023
97. TnC for Book my show August'23 01 Aug 2023
98. FinoPay Digital Savings Account Book My Show offer TnC Sep'23 01 Sep 2023
99. Fino Payments Bank UPI Cashback TnC Sep'23 01 Sep 2023
100. T&C - Fino Payments Bank OTT Play Sep''23 01 Sep 2023
101. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 13th November 2023 13 Nov 2023
102. T&C update for Rupay offers - Swiggy, Amazon & Myntra 01 Sep 2023

103. Fino Payments Bank Bill Payment and Mobile Recharge TnC Sept'23 01 Sep 2023
104. FinoPay Digital Savings Account Book My Show offer TnC Oct'23 01 Oct 2023
105. T&C – FinoPay Savings Account OTT Play Scheme Oct''23 01 Oct 2023
106. TC - Fino Payments Bank UPI Cashback Oct'23 01 Oct 2023
107. T&C - Fino Payments Bank Merchant + Customer Cashback November'23 01 Nov 2023
108. T&C - Fino Payments Bank OTT play November'23 01 Nov 2023
109. T&C - Fino Payments Bank UPI Cashback_Nov'23 01 Nov 2023
110. TnC for Book my show November'23 01 Nov 2023
111. UPI LITE Terms and Conditions for the month of NOV'23 23 Nov 2023
112. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 1st September 2023 01 Sep 2023
113. Balance Build Up Campaign TnCs - Dec 23 01 Dec 2023
114. Fino Payments Bank OTT play TnC Dec'23 01 Dec 2023
115. Fino Payments Bank Bill Payment and Mobile Recharge TnC_Dec'23 01 Dec 2023
116. TFino Payments Bank Merchant + Customer Cashback TnC - Dec-23 01 Dec 2023
117. Fino Payments Bank UPI Cashback_Tnc_Dec'23 01 Dec 2023
118. FinoPay Digital Savings Account Book My Show offer TnC Dec'23 01 Dec 2023
119. Fino Payments Bank OTT play TnC Nov'23 01 Nov 2023
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