Notice Board

Policies

Sr. No Policies Date of Updation Version
1. BSBDA Policy 09 Jan 2025
2. Deceased Claim Settlement Policy 05 Dec 2024
3. Customer Compensation Policy 09 Apr 2025
4. Comprehensive Deposit Policy 27 Mar 2025

5. Customer Grievance Policy 22 Oct 2024
6. Code of Bank's Committment to Customers 22 Oct 2024
7. Customer Service Policy 22 Oct 2024
8. Revised KYC Policy w.e.f 2nd May 2023 02 May 2023
9. Privacy Policy for Mitra application 01 Aug 2023
10. Policy on Customer Suitability and Appropriateness 22 Oct 2024
11. attached Policy on Appointment of Statutory Auditors 10 Feb 2022
12. KYC/AML/CFT Policy 27 Jul 2022
13. Cheque Collection Policy 11 Apr 2025
14. Citizen's Charter 20 Mar 2024

Notices

Sr. No Notices Date of Updation Version
1. Overall Debit Limit - daily, monthly & yearly 03 May 2025
2. Savings Account Revision Interest Rate W.e.f. 1st May 2025 30 Apr 2025
3. UPI Lite Offer Terms & Condition for April'25 (24th to 30th April 2025) 24 Apr 2025
4. FinoPay Savings Account OTT play TnC April'25 08 Apr 2025
5. Digital Savings Renewal_ T&C April'25 08 Apr 2025
6. UPI cashback upto Rs.200 (for Employee) - April'25 08 Apr 2025
7. Fino Reward Points Terms & Condition - April'24 08 Apr 2025
8. FinoPay Savings Account Video KYC Rs.200 Cashback offer - April25 08 Apr 2025
9. Women's account offers Terms and Conditions - April'25 08 Apr 2025
10. Revision of Key charges Fino Payments Bank Digital Accounts effective from 7th May 2025 07 Apr 2025
11. Revision in key Charges effective from 1st May 2025 31 Mar 2025
12. FinoPay Savings Account OTT play TnC March'25 04 Mar 2025
13. UPI cashback upto Rs.200 (for Employee) - Mar'25 04 Mar 2025
14. Fino Reward Points Terms & Condition - Mar'24 04 Mar 2025
15. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Mar25 04 Mar 2025
16. Women's account offers Terms and Conditions - March'25 04 Mar 2025
17. Digital Savings Renewal_ T&C Mar'25 04 Mar 2025
18. Women's account offers Terms and Conditions 17 Feb 2025
19. UPI Bonanza-T&C Offer Feb'25 (offer Period 7th to 28th Feb 25) 07 Feb 2025
20. FinoPay Savings Account OTT play TnC Feb'25 01 Feb 2025
21. FinoPay Digital Savings Account Book My Show offer TnC for Video KYC completion - Feb24 01 Feb 2025
22. Fino Reward Points Terms & Condition - Feb'24 01 Feb 2025
23. UPI cashback upto Rs.200 (for Employee) - Feb'25 01 Feb 2025
24. Shubh & Saral offer on New Account Opening - Period 15th Jan 2025 to 31st Mar’2025 28 Jan 2025
25. UPI Lite Offer Terms & Condition for Jan'25 (Period 28th Jan to 31st Jan 2025) 28 Jan 2025
26. UPI Lite Offer Terms & Condition for Jan'25 (offer period : 21st to 31st Jan) 21 Jan 2025
27. Terms and Conditions for Mobile Recharge Voucher Campaign 10 Jan 2025
28. FinoPay Savings Account OTT play TnC Jan'25 03 Jan 2025
29. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Jan'25 03 Jan 2025
30. Rs.100 Mobile Recharge offer for customer do UPI using FinoPay App TnC - Jan'25 (4th Jan to 15th Jan) 03 Jan 2025
31. UPI cashback upto Rs.200 (for Employee) - Jan'25 03 Jan 2025
32. UPI Lite Offer Terms & Condition for Dec'24 12 Dec 2024
33. UPI Bonanza-T&C Offer Dec'24 (12 to 31 Dec 24) 12 Dec 2024
34. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Dec'24 02 Dec 2024
35. UPI Bonanza-T&C Offer Dec'24 (3rd to 15 Dec 24) 02 Dec 2024
36. Fino Reward Points Terms & Condition - Dec'24 02 Dec 2024
37. UPI cashback upto Rs.200 (for Employee) - Dec'24 02 Dec 2024
38. FinoPay Savings Account OTT play TnC Dec'24 02 Dec 2024
39. UPI Lite Offer Terms & Condition for Nov'24 27 Nov 2024
40. Login Streaks Terms and Conditions - Nov'24 (26th Nov 2024 to 30th Nov 2024) 26 Nov 2024
41. UPI Bonanza-T&C Offer Nov'24 (13th to 30th Nov 24) 13 Nov 2024
42. Fino Reward Points Terms & Condition - Nov'24 07 Nov 2024
43. UPI Bonanza-T&C Offer Nov'24 (1st to 12 Nov 24) 07 Nov 2024
44. FinoPay Savings Account OTT play TnC Nov24 07 Nov 2024
45. UPI cashback upto Rs.200 (for Employee) - Nov'24 07 Nov 2024
46. UPI Bonanza-T&C Offer Oct'24 22 Oct 2024
47. Fino Reward Points Terms & Condition - April'23 01 Oct 2024
48. UPI cashback upto Rs.200 (for Employee) - Oct'24 01 Oct 2024
49. Mobile Recharge Rs 50 Cashback Oct'24 01 Oct 2024
50. FinoPay Savings Account OTT play TnC Oct24 01 Oct 2024
51. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Oct'24 01 Oct 2024
52. UPI using FinoPay App - 1% cashback (offer period 25th to 30th Sep'24) 25 Sep 2024
53. Fino Reward Points Terms & Condition - Sep'24 05 Sep 2024
54. Digital-Women’s account VKYC upto 200 cashback offer TnC - Sep'24 05 Sep 2024
55. FinoPay Savings Account OTT play TnC Sep'24 05 Sep 2024
56. UPI cashback upto Rs.200 (for Employee) - Sept'24 05 Sep 2024
57. FinoPay Savings Account OTT play TnC Aug24 01 Aug 2024
58. ₹50 Cashback on payment through UPI using FinoPay App - Aug'24 01 Aug 2024
59. Fino Reward Points Terms & Condition - Aug24 01 Aug 2024
60. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Aug'24 01 Aug 2024
61. ₹50 Cashback on payment through UPI using FinoPay App 22 Jul 2024
62. Fino Reward Points Terms & Condition - July'24 01 Jul 2024
63. FinoPay Savings Account OTT play offer TnC July'24 01 Jul 2024
64. FinoPay Savings Account Video KYC Rs.200 Cashback offer - July24 01 Jul 2024
65. FinoPay Savings Account OTT play TnC June'24 01 Jun 2024
66. FinoPay Savings Account Video KYC Rs.200 Cashback offer - June'24 01 Jun 2024
67. Fino Reward Points Terms & Condition - June'24 01 Jun 2024
68. FinoPay Savings Account OTT play offer TnC May'24 01 May 2024
69. Fino Reward Points Terms & Condition - May'24 01 May 2024
70. FinoPay Savings Account Video KYC Rs.200 Cashback offer - May'24 01 May 2024
71. Revised Subscription Charges effective from 1st Jun 2024 30 Apr 2024
72. T&Cs For OTTplay offer on Account Opening Of FinoPay Savings Account - April 24 01 Apr 2024
73. FinoPay Savings Account Video KYC Rs.200 Cashback offer - April'24 01 Apr 2024
74. Fino Reward Points Terms & Condition - April'23 01 Apr 2024
75. Savings Account-Schedule of Charges w.e.f. 1st April 2024 01 Apr 2024
76. Current Account - schedule charges w.e.f. 1st April 2024 01 Apr 2024
77. Revised Bank Charges effective from 1st May 2024 27 Mar 2024
78. FinoPay Savings Account OTT play TnC Mar'24 01 Mar 2024
79. UPI transaction OTT Fancode offer using FinoPay App - March'24 01 Mar 2024
80. FinoPay Digital Savings Account Book My Show offer TnC March'24 01 Mar 2024
81. FinoPay Digital Savings Account Book My Show offer TnC Feb'24 01 Feb 2024
82. FinoPay Savings Account OTT play TnC Feb'24 01 Feb 2024
83. Fino Payments Bank UPI Cashback TnC Feb'24 01 Feb 2024
84. Debit Card Issuance and Conduct Policy 05 Jan 2024
85. Payment through UPI using FinoPay App Rs.50 CashBack - Jan'23 01 Jan 2024
86. FinoPay Digital Savings Account Book My Show offer TnC for Video KYC completion - Jan'24 01 Jan 2024
87. UPI transaction OTT Fancode offer using FinoPay App - Jan'24 01 Jan 2024
88. FinoPay Savings Account OTT play TnC Jan'24 01 Jan 2024
89. FinoPay Digital Savings Account Book My Show offer TnC Dec'23 26 Dec 2023
90. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 22nd Dec 2023 22 Dec 2023
91.
92. Fino Payments Bank – Regional Offices List 08 Oct 2021
93. Daily limits for Savings Account Products - Debit Limit, Cash Withdrawal & Fund Transfer Limits 29 Oct 2021
94. Daily limits for Current Account Products - Debit Limit Cash Withdrawal Fund Transfer Limits 29 Oct 2021
95. Fino Payments Bank Holiday List – Statewise 20 Oct 2021
96. Prerequisites of CASA Account Closure of Deceased Customer 03 Mar 2020


97. Cyber Security Awareness Tips for Customers 26 Feb 2022
98. MGT-7 F.Y 2020-21 15 Sep 2021
99. CASA Customer who opens his account with Form 60 needs to be renew it every Financial Year 01 Sep 2021
100. Shubh Savings Account Annual Subscription Charges Revised to INR 449 wef 1st August 2021 01 Jul 2021
101. Customer Suitability and Appropriateness 11 Jun 2021
102. Effective 01st May 2021 the EOD Balance Limit for CASA Accounts will be INR 2,00,000 30 Apr 2021
103. Fino Payments Bank – IFSC Codes 19 Jun 2021
104. Account Closure Charges 14 Jan 2021
105. Advisory to Customers 07 Jan 2021
106. CASA Account Opening Form 25 Sep 2020
107. Fino Payments Bank Sweep Account - Change in Interest Rate 20 Dec 2021
108. IRDA Commission Rates 22 Aug 2024
109. New Customer Call Centre Number 31 Jul 2020
110. DICGC from website 26 Apr 2019
111. Fino Payments Bank Branches and CSP points information 07 May 2025
112. Revision in (a) Cash Withdrawal Daily Limit @ Merchant point & (b) UPI Limits 31 Dec 2021
113. Dengue & Malaria Insurance is now available on BPay 07 Feb 2020
114. Regarding NEFT Closure Timings 27 Jan 2019
115. Companies Act compliance 18 Nov 2019
116. Annual Disclosure of Complaints 11 Jun 2021
117. Compliance of Companies Act, 2013 18 Nov 2019
118. Aadhar card linking 15 Jun 2017
119. Availability of Nomination 15 Jun 2017
120. Do Not Pay Money to receive Large Funds from Abroad RBI Advisory 15 Jun 2017
121. Cheque Collection Policy 12 Dec 2020
122. Security Alert 23 Jun 2020
123. New Merchant Helpdesk Number 31 Jul 2020
124. TDS on Cash Withdrawals 01 Apr 2022
125. Rate of Interest on Savings Bank Account 22 Dec 2021
126. First Time Green PIN/Debit Card PIN generation for Fino Debit Card is disabled on Bpay 13 Apr 2020
127. Unavailability of specified services due to Annual Closing 30 Mar 2022
128. Janata Curfew 20 Mar 2020
129. Now, Customers can renew their Insurance Policies just by sending an SMS 02 Mar 2020
130. ICICI Lombard Personal Accidental Insurance available as standalone product 02 Mar 2020
131. Third Party entities terminated by the Bank: Nil 28 Oct 2021
132. Outsourced Vendors terminated by the Bank: Nil 28 Oct 2021
133. Precautions against Fraudulent Transactions 30 Mar 2022
134. Issuance of New Debit Card 04 Jul 2022
135. Revised Rupay Platinum Debit Card Charges for Pratham and Saral Savings Account 31 Jul 2022
136. Core Banking System Upgrade of Partner Bank – Sweep A/C facility won’t be accessible 08 Aug 2022
137. Fraud and Cybercrime-Modus Operandi 15 Sep 2022
138. Raju and 40 thieves 15 Sep 2022
139. Notice of candidature proposing Prakash Iyer 16 Jul 2022
140. Notice of candidature proposing Rakesh Bhartia 27 Jul 2022
141. Notice of candidature proposing Rishi Gupta 27 Jul 2022
142. Introduction of Trxn Processing Fee above Free Limit w.e.f 1st Nov 2022 29 Sep 2022
143. Balance Build up Campaign T & C December 22 01 Dec 2022
144. E-NACH Mandate now accepted by Fino Payments Bank 02 Jan 2023
145. Revised Rate Of Interest on Saving Account W.e.f 7th Jan’23” 05 Jan 2023
146. Balance build-up campaign for February'23 02 Feb 2023
147. Revised Platinum Debit Card Charges_Saral Salary Account 16 Jan 2023
148. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 1st March, 2023 01 Mar 2023
149. Balance Build Up Campaign T&C -Mar'23 10 Mar 2023
150. Complimentary BrainGym Jr Subscription T & C 14 Mar 2023
151. Revised Rate of Interest w.e.f. 7th Jan’23 15 Mar 2023
152. TnCs - Campaign for Minor - Major BSA customers 01 Apr 2023
153. FinoPay Savings Account BookMyShow Offer May'23 01 May 2023
154. KYC/AML/CFT Policy 27 Jul 2022
155. Revised KYC Policy w.e.f 2nd May 2023 02 May 2023
156. FinoPay Savings Account OTTPlay Offer June'23 08 Jun 2023
157. TnC of OTTplay offer for new CASA Account June'23 01 Jun 2023
158. TnC Merchant Onboarding OTTs offer June'23 01 Jun 2023
159. FinoPay Savings Account OTTplay Offer July'23 01 Jul 2023
160. TnC Book My Show VKYC Campaign - July'23 01 Jul 2023
161. Fino Shubh Savings Account OTTplay Terms and Condition-july'23 01 Jul 2023
162. TnC-Fino Payments Bank UPI Cashback 01 Jul 2023
163. T&C - Fino Payments Bank OTT Play August'23 01 Aug 2023
164. T&C - Fino Payments Bank UPI Cashback 01 Aug 2023
165. TnC for Book my show August'23 01 Aug 2023
166. FinoPay Digital Savings Account Book My Show offer TnC Sep'23 01 Sep 2023
167. Fino Payments Bank UPI Cashback TnC Sep'23 01 Sep 2023
168. T&C - Fino Payments Bank OTT Play Sep''23 01 Sep 2023
169. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 13th November 2023 13 Nov 2023
170. T&C update for Rupay offers - Swiggy, Amazon & Myntra 01 Sep 2023

171. Fino Payments Bank Bill Payment and Mobile Recharge TnC Sept'23 01 Sep 2023
172. FinoPay Digital Savings Account Book My Show offer TnC Oct'23 01 Oct 2023
173. T&C – FinoPay Savings Account OTT Play Scheme Oct''23 01 Oct 2023
174. TC - Fino Payments Bank UPI Cashback Oct'23 01 Oct 2023
175. T&C - Fino Payments Bank Merchant + Customer Cashback November'23 01 Nov 2023
176. T&C - Fino Payments Bank OTT play November'23 01 Nov 2023
177. T&C - Fino Payments Bank UPI Cashback_Nov'23 01 Nov 2023
178. TnC for Book my show November'23 01 Nov 2023
179. UPI LITE Terms and Conditions for the month of NOV'23 23 Nov 2023
180. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 1st September 2023 01 Sep 2023
181. Balance Build Up Campaign TnCs - Dec 23 01 Dec 2023
182. Fino Payments Bank OTT play TnC Dec'23 01 Dec 2023
183. Fino Payments Bank Bill Payment and Mobile Recharge TnC_Dec'23 01 Dec 2023
184. TFino Payments Bank Merchant + Customer Cashback TnC - Dec-23 01 Dec 2023
185. Fino Payments Bank UPI Cashback_Tnc_Dec'23 01 Dec 2023
186. FinoPay Digital Savings Account Book My Show offer TnC Dec'23 01 Dec 2023
187. Fino Payments Bank OTT play TnC Nov'23 01 Nov 2023
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