Notice Board

Policies

Sr. No Policies Date of Updation Version
1. BSBDA Policy 09 Jan 2025
2. Deceased Claim Settlement Policy 05 Dec 2024
3. Customer Compensation Policy 28 Jul 2023
4. Comprehensive Deposit Policy 02 Feb 2024
5. Customer Grievance Policy 28 Jul 2023
6. Code of Bank's Committment to Customers 28 Jul 2023
7. Customer Service Policy 28 Jul 2023
8. Revised KYC Policy w.e.f 2nd May 2023 02 May 2023
9. Privacy Policy for Mitra application 01 Aug 2023
10. Policy on Customer Suitability and Appropriateness 28 Jul 2023
11. attached Policy on Appointment of Statutory Auditors 10 Feb 2022
12. KYC/AML/CFT Policy 27 Jul 2022
13. Cheque Collection Policy 20 Nov 2023
14. Citizen's Charter 20 Mar 2024

Notices

Sr. No Notices Date of Updation Version
1. FinoPay Savings Account OTT play TnC Feb'25 01 Feb 2025
2. FinoPay Digital Savings Account Book My Show offer TnC for Video KYC completion - Feb24 01 Feb 2025
3. Fino Reward Points Terms & Condition - Feb'24 01 Feb 2025
4. UPI cashback upto Rs.200 (for Employee) - Feb'25 01 Feb 2025
5. Shubh & Saral offer on New Account Opening - Period 15th Jan 2025 to 31st Mar’2025 28 Jan 2025
6. UPI Lite Offer Terms & Condition for Jan'25 (Period 28th Jan to 31st Jan 2025) 28 Jan 2025
7. UPI Lite Offer Terms & Condition for Jan'25 (offer period : 21st to 31st Jan) 21 Jan 2025
8. Terms and Conditions for Mobile Recharge Voucher Campaign 10 Jan 2025
9. FinoPay Savings Account OTT play TnC Jan'25 03 Jan 2025
10. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Jan'25 03 Jan 2025
11. Rs.100 Mobile Recharge offer for customer do UPI using FinoPay App TnC - Jan'25 (4th Jan to 15th Jan) 03 Jan 2025
12. UPI cashback upto Rs.200 (for Employee) - Jan'25 03 Jan 2025
13. UPI Lite Offer Terms & Condition for Dec'24 12 Dec 2024
14. UPI Bonanza-T&C Offer Dec'24 (12 to 31 Dec 24) 12 Dec 2024
15. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Dec'24 02 Dec 2024
16. UPI Bonanza-T&C Offer Dec'24 (3rd to 15 Dec 24) 02 Dec 2024
17. Fino Reward Points Terms & Condition - Dec'24 02 Dec 2024
18. UPI cashback upto Rs.200 (for Employee) - Dec'24 02 Dec 2024
19. FinoPay Savings Account OTT play TnC Dec'24 02 Dec 2024
20. UPI Lite Offer Terms & Condition for Nov'24 27 Nov 2024
21. Login Streaks Terms and Conditions - Nov'24 (26th Nov 2024 to 30th Nov 2024) 26 Nov 2024
22. UPI Bonanza-T&C Offer Nov'24 (13th to 30th Nov 24) 13 Nov 2024
23. Fino Reward Points Terms & Condition - Nov'24 07 Nov 2024
24. UPI Bonanza-T&C Offer Nov'24 (1st to 12 Nov 24) 07 Nov 2024
25. FinoPay Savings Account OTT play TnC Nov24 07 Nov 2024
26. UPI cashback upto Rs.200 (for Employee) - Nov'24 07 Nov 2024
27. UPI Bonanza-T&C Offer Oct'24 22 Oct 2024
28. Fino Reward Points Terms & Condition - April'23 01 Oct 2024
29. UPI cashback upto Rs.200 (for Employee) - Oct'24 01 Oct 2024
30. Mobile Recharge Rs 50 Cashback Oct'24 01 Oct 2024
31. FinoPay Savings Account OTT play TnC Oct24 01 Oct 2024
32. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Oct'24 01 Oct 2024
33. UPI using FinoPay App - 1% cashback (offer period 25th to 30th Sep'24) 25 Sep 2024
34. Fino Reward Points Terms & Condition - Sep'24 05 Sep 2024
35. Digital-Women’s account VKYC upto 200 cashback offer TnC - Sep'24 05 Sep 2024
36. FinoPay Savings Account OTT play TnC Sep'24 05 Sep 2024
37. UPI cashback upto Rs.200 (for Employee) - Sept'24 05 Sep 2024
38. FinoPay Savings Account OTT play TnC Aug24 01 Aug 2024
39. ₹50 Cashback on payment through UPI using FinoPay App - Aug'24 01 Aug 2024
40. Fino Reward Points Terms & Condition - Aug24 01 Aug 2024
41. FinoPay Savings Account Video KYC Rs.200 Cashback offer - Aug'24 01 Aug 2024
42. ₹50 Cashback on payment through UPI using FinoPay App 22 Jul 2024
43. Fino Reward Points Terms & Condition - July'24 01 Jul 2024
44. FinoPay Savings Account OTT play offer TnC July'24 01 Jul 2024
45. FinoPay Savings Account Video KYC Rs.200 Cashback offer - July24 01 Jul 2024
46. FinoPay Savings Account OTT play TnC June'24 01 Jun 2024
47. FinoPay Savings Account Video KYC Rs.200 Cashback offer - June'24 01 Jun 2024
48. Fino Reward Points Terms & Condition - June'24 01 Jun 2024
49. FinoPay Savings Account OTT play offer TnC May'24 01 May 2024
50. Fino Reward Points Terms & Condition - May'24 01 May 2024
51. FinoPay Savings Account Video KYC Rs.200 Cashback offer - May'24 01 May 2024
52. Revised Subscription Charges effective from 1st Jun 2024 30 Apr 2024
53. T&Cs For OTTplay offer on Account Opening Of FinoPay Savings Account - April 24 01 Apr 2024
54. FinoPay Savings Account Video KYC Rs.200 Cashback offer - April'24 01 Apr 2024
55. Fino Reward Points Terms & Condition - April'23 01 Apr 2024
56. Savings Account-Schedule of Charges w.e.f. 1st April 2024 01 Apr 2024
57. Current Account - schedule charges w.e.f. 1st April 2024 01 Apr 2024
58. Revised Bank Charges effective from 1st May 2024 27 Mar 2024
59. FinoPay Savings Account OTT play TnC Mar'24 01 Mar 2024
60. UPI transaction OTT Fancode offer using FinoPay App - March'24 01 Mar 2024
61. FinoPay Digital Savings Account Book My Show offer TnC March'24 01 Mar 2024
62. FinoPay Digital Savings Account Book My Show offer TnC Feb'24 01 Feb 2024
63. FinoPay Savings Account OTT play TnC Feb'24 01 Feb 2024
64. Fino Payments Bank UPI Cashback TnC Feb'24 01 Feb 2024
65. Debit Card Issuance and Conduct Policy 05 Jan 2024
66. Payment through UPI using FinoPay App Rs.50 CashBack - Jan'23 01 Jan 2024
67. FinoPay Digital Savings Account Book My Show offer TnC for Video KYC completion - Jan'24 01 Jan 2024
68. UPI transaction OTT Fancode offer using FinoPay App - Jan'24 01 Jan 2024
69. FinoPay Savings Account OTT play TnC Jan'24 01 Jan 2024
70. FinoPay Digital Savings Account Book My Show offer TnC Dec'23 26 Dec 2023
71. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 22nd Dec 2023 22 Dec 2023
72.
73. Fino Payments Bank – Regional Offices List 08 Oct 2021
74. Daily limits for Savings Account Products - Debit Limit, Cash Withdrawal & Fund Transfer Limits 29 Oct 2021
75. Daily limits for Current Account Products - Debit Limit Cash Withdrawal Fund Transfer Limits 29 Oct 2021
76. Fino Payments Bank Holiday List – Statewise 20 Oct 2021
77. Prerequisites of CASA Account Closure of Deceased Customer 03 Mar 2020


78. Cyber Security Awareness Tips for Customers 26 Feb 2022
79. MGT-7 F.Y 2020-21 15 Sep 2021
80. CASA Customer who opens his account with Form 60 needs to be renew it every Financial Year 01 Sep 2021
81. Shubh Savings Account Annual Subscription Charges Revised to INR 449 wef 1st August 2021 01 Jul 2021
82. Customer Suitability and Appropriateness 11 Jun 2021
83. Effective 01st May 2021 the EOD Balance Limit for CASA Accounts will be INR 2,00,000 30 Apr 2021
84. Fino Payments Bank – IFSC Codes 19 Jun 2021
85. Account Closure Charges 14 Jan 2021
86. Advisory to Customers 07 Jan 2021
87. CASA Account Opening Form 25 Sep 2020
88. Fino Payments Bank Sweep Account - Change in Interest Rate 20 Dec 2021
89. IRDA Commission Rates 22 Aug 2024
90. New Customer Call Centre Number 31 Jul 2020
91. DICGC from website 26 Apr 2019
92. Fino Payments Bank Branches and CSP points information 24 Jan 2025
93. Revision in (a) Cash Withdrawal Daily Limit @ Merchant point & (b) UPI Limits 31 Dec 2021
94. Dengue & Malaria Insurance is now available on BPay 07 Feb 2020
95. Regarding NEFT Closure Timings 27 Jan 2019
96. Companies Act compliance 18 Nov 2019
97. Annual Disclosure of Complaints 11 Jun 2021
98. Compliance of Companies Act, 2013 18 Nov 2019
99. Aadhar card linking 15 Jun 2017
100. Availability of Nomination 15 Jun 2017
101. Do Not Pay Money to receive Large Funds from Abroad RBI Advisory 15 Jun 2017
102. Cheque Collection Policy 12 Dec 2020
103. Security Alert 23 Jun 2020
104. New Merchant Helpdesk Number 31 Jul 2020
105. TDS on Cash Withdrawals 01 Apr 2022
106. Rate of Interest on Savings Bank Account 22 Dec 2021
107. First Time Green PIN/Debit Card PIN generation for Fino Debit Card is disabled on Bpay 13 Apr 2020
108. Unavailability of specified services due to Annual Closing 30 Mar 2022
109. Janata Curfew 20 Mar 2020
110. Now, Customers can renew their Insurance Policies just by sending an SMS 02 Mar 2020
111. ICICI Lombard Personal Accidental Insurance available as standalone product 02 Mar 2020
112. Third Party entities terminated by the Bank: Nil 28 Oct 2021
113. Outsourced Vendors terminated by the Bank: Nil 28 Oct 2021
114. Precautions against Fraudulent Transactions 30 Mar 2022
115. Issuance of New Debit Card 04 Jul 2022
116. Revised Rupay Platinum Debit Card Charges for Pratham and Saral Savings Account 31 Jul 2022
117. Core Banking System Upgrade of Partner Bank – Sweep A/C facility won’t be accessible 08 Aug 2022
118. Fraud and Cybercrime-Modus Operandi 15 Sep 2022
119. Raju and 40 thieves 15 Sep 2022
120. Notice of candidature proposing Prakash Iyer 16 Jul 2022
121. Notice of candidature proposing Rakesh Bhartia 27 Jul 2022
122. Notice of candidature proposing Rishi Gupta 27 Jul 2022
123. Introduction of Trxn Processing Fee above Free Limit w.e.f 1st Nov 2022 29 Sep 2022
124. Balance Build up Campaign T & C December 22 01 Dec 2022
125. E-NACH Mandate now accepted by Fino Payments Bank 02 Jan 2023
126. Revised Rate Of Interest on Saving Account W.e.f 7th Jan’23” 05 Jan 2023
127. Balance build-up campaign for February'23 02 Feb 2023
128. Revised Platinum Debit Card Charges_Saral Salary Account 16 Jan 2023
129. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 1st March, 2023 01 Mar 2023
130. Balance Build Up Campaign T&C -Mar'23 10 Mar 2023
131. Complimentary BrainGym Jr Subscription T & C 14 Mar 2023
132. Revised Rate of Interest w.e.f. 7th Jan’23 15 Mar 2023
133. TnCs - Campaign for Minor - Major BSA customers 01 Apr 2023
134. FinoPay Savings Account BookMyShow Offer May'23 01 May 2023
135. KYC/AML/CFT Policy 27 Jul 2022
136. Revised KYC Policy w.e.f 2nd May 2023 02 May 2023
137. FinoPay Savings Account OTTPlay Offer June'23 08 Jun 2023
138. TnC of OTTplay offer for new CASA Account June'23 01 Jun 2023
139. TnC Merchant Onboarding OTTs offer June'23 01 Jun 2023
140. FinoPay Savings Account OTTplay Offer July'23 01 Jul 2023
141. TnC Book My Show VKYC Campaign - July'23 01 Jul 2023
142. Fino Shubh Savings Account OTTplay Terms and Condition-july'23 01 Jul 2023
143. TnC-Fino Payments Bank UPI Cashback 01 Jul 2023
144. T&C - Fino Payments Bank OTT Play August'23 01 Aug 2023
145. T&C - Fino Payments Bank UPI Cashback 01 Aug 2023
146. TnC for Book my show August'23 01 Aug 2023
147. FinoPay Digital Savings Account Book My Show offer TnC Sep'23 01 Sep 2023
148. Fino Payments Bank UPI Cashback TnC Sep'23 01 Sep 2023
149. T&C - Fino Payments Bank OTT Play Sep''23 01 Sep 2023
150. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 13th November 2023 13 Nov 2023
151. T&C update for Rupay offers - Swiggy, Amazon & Myntra 01 Sep 2023

152. Fino Payments Bank Bill Payment and Mobile Recharge TnC Sept'23 01 Sep 2023
153. FinoPay Digital Savings Account Book My Show offer TnC Oct'23 01 Oct 2023
154. T&C – FinoPay Savings Account OTT Play Scheme Oct''23 01 Oct 2023
155. TC - Fino Payments Bank UPI Cashback Oct'23 01 Oct 2023
156. T&C - Fino Payments Bank Merchant + Customer Cashback November'23 01 Nov 2023
157. T&C - Fino Payments Bank OTT play November'23 01 Nov 2023
158. T&C - Fino Payments Bank UPI Cashback_Nov'23 01 Nov 2023
159. TnC for Book my show November'23 01 Nov 2023
160. UPI LITE Terms and Conditions for the month of NOV'23 23 Nov 2023
161. Change in Interest Rate for Sweep Account held with Partner Bank – Effective 1st September 2023 01 Sep 2023
162. Balance Build Up Campaign TnCs - Dec 23 01 Dec 2023
163. Fino Payments Bank OTT play TnC Dec'23 01 Dec 2023
164. Fino Payments Bank Bill Payment and Mobile Recharge TnC_Dec'23 01 Dec 2023
165. TFino Payments Bank Merchant + Customer Cashback TnC - Dec-23 01 Dec 2023
166. Fino Payments Bank UPI Cashback_Tnc_Dec'23 01 Dec 2023
167. FinoPay Digital Savings Account Book My Show offer TnC Dec'23 01 Dec 2023
168. Fino Payments Bank OTT play TnC Nov'23 01 Nov 2023
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